5.17.21.5

  • [Security] Request returns password back in the response (#9398)
  • [Security] Insufficient authorization (#9397)
  • [Security] Malware scanning not implemented for uploaded files (#9396)
  • [Security] Increase default value for minimum password length (#9390)
  • [Security] Use google docs viewer for doc, docx etc. (#9371)
  • [Security] Show Remember Me checkbox in KB Login (#9359)
  • [Security] Auth token is not locked to device (#9358)
  • [Security] Cross-Site Request Forgery (#9355)
  • [Security] Option to hide upload image from url (#9302)
  • [Security] Improve security in SSO (#9007)
  • [Security] Session not invalidated after admin logouts from KB (#8816)
  • [Security] Content-Security-Policy, Strict-Transport-Security headers (#7926)
  • [Security] Update CKEditor (#7925)
  • [Security] Login CSRF (#6248)
  • [Feature] Add variable Agent avatar to email templates (#9291)
  • [Feature] Rules workflow - include/exclude specific rules in execution plan (#9181)
  • [Plugin] Jira plugin (#2541)
  • [Plugin] Kayako migration plugin (#4760)
  • [Plugin] Plugin for Magento 2 (#4388)
  • [Performance] Slow loading of Calls history (#8932)
  • [Performance] Make Tags and Groups grids pageable (#8921)
  • [Performance] Couldn't correctly logout from agent panel with many departments and agents (#8821)
  • [Performance] Could NOT delete Agent when 1000 departments and 200 Agents are created (#8818)
  • [Performance] Facebook Page Events processing is slow (#8738)
  • [Performance] Slow SQL in API v3 /chats (#8288)
  • [Improvement] Display exact number of tickets in tickets filters when elastic is used for filters counts (#9324)
  • [Improvement] Add description or note field into rule edit dialog (#9261)
  • [Improvement] Export agents to csv (#9187)
  • [Improvement] Export ticket to PDF - add message time (#9119)
  • [Improvement] More rule conditions with operators 'any of' or 'all of' (#9112)
  • [Improvement] Set ticket owner recognition to Reply To email header by default (#9045)
  • [Improvement] Change subject of ticket via API (#8739)
  • [Improvement] Add deactivate button/slider to chat/call/video buttons grid (#8607)
  • [Improvement] Accessibility - missing title attribute on widgets iframes (#8161)
  • [Improvement] Add option to disable the "user is now on URL" notification (#8148)
  • [Improvement] Export to CSV for Calls history screen (#6948)
  • [Improvement] Accessibility for contact buttons and invitations (#6464)
  • [Fix] FB messages are not fetched if agent replies via facebook (#9546)
  • [Fix] Facebook integration is broken if you change permissions (#9424)
  • [Fix] Useless index in api keys table (#9418)
  • [Fix] Invalid message: This message exceeds maximum displayable length and has been truncated (#9416)
  • [Fix] My call device was deselected - empty (#9320)
  • [Fix] Digitale missed calls report counts (#9271)
  • [Fix] Incorrect tags filter description (#9244)
  • [Fix] Ticket with big messages stored in AWS cannot be opened, request timeout (#9227)
  • [Fix] Refactor Gpf_Tasks_Runner::schedulePlannedTasks (#9220)
  • [Fix] Dial an outgoing call from agent panel not working in iOS 13 (#9192)
  • [Fix] Wrong content of Billing info when editing (#9178)
  • [Fix] Asterisk_la cannot start after update of dependencies (#9174)
  • [Fix] Agent cannot answer incoming call (#9149)
  • [Fix] Typo in property "thuesday" in API v3 /slas (#9142)
  • [Fix] Add tag translation problems (#9090)
  • [Fix] Rule action Reopen ticket note is not correctly saved (#9079)
  • [Fix] Agent is able to use "Mass action's" buttons even if "Mass action's" buttons are disabled (#9078)
  • [Fix] System name not updated after change of contact name (#9039)
  • [Fix] Column name Agent in Ticket history can be confusing (#8991)
  • [Fix] Broken ticket filters grid (#8850)
  • [Fix] Unlocalized texts in application (#8844)
  • [Fix] System name is not updated correctly (#8716)
  • [Fix] Video call not working on Safari (#8679)
  • [Fix] When agent is deleted, tickets are not unassigned (#8290)
  • [Fix] KB search with question mark (#8258)
  • [Fix] Ticket ID generating abusive or spammy words (#7857)
  • [Fix] Cannot find contact with capital letter in email via API v3 GET /contacts call (#7773)
  • [Fix] Could not find server - if server name contain white characters as prefix or suffix (#7713)
  • [Fix] Add last registered and device type info into Devices screen (#7593)
  • [Fix] Configuration > Chat - wrong slovak translation (#4937)
  • [Fix] Delete/purge actions for tickets created from facebook (#3544)
  • [Style] Montana KB theme - list items bullets in {$mostPopularArticlesBox} (#9403)
  • [Style] Obsidian theme - contact conflict dialog (#9399)
  • [Style] Obsidian theme: ticket attachment mouse cursor should be hand (#9365)
  • [Style] In chat window default Agent's image is visible after RV upload avatar image (#9347)
  • [Style] Material/Obsidian: textArea for messages is overlayed by videoFrame when Agent starts videoChat (#9342)
  • [Style] Slack account listbox in agent profile is too wide (#9337)
  • [Style] "Configure invitation" popupWindow style issues (#9329)
  • [Style] Obsidian: extra empty space in "Analytics overview" section (#9325)
  • [Style] Obsidian loading indicator (#9316)
  • [Style] Registration email icon (#9305)
  • [Style] Obsidian theme - draft too bright (#9280)
  • [Style] Low resolution favicon in old themes (#9214)
  • [Style] Improve Slack configuration design (#9389)