Recently Published Articles

    • [Fix] Mass Actions Not Working (#9584)
    • [Performance] Optimize mail fetching cron task scheduling (#9583)
    • [Security] Possible XSS (#9522)(#9508)
    • [Fix] Dashboard can't load if there are too many unread news (#9577)
    • [Fix] Undefined offset: 0 in InsertBuilder.class.php (#9563)
    • [Fix] Answers in RTL text direction are displayed incorrectly (#9550)
    • [Fix] Shopify plugin: update current version tag (#9547)
    • [Fix] First Hover effect doesn't work when Animation is set for a chat button (#9538)
    • [Fix] Not all languages are visible in languages grid (#9532)
    • [Fix] Mailchimp integration not working properly after incorrect/wrong API (#9043)
    • [Fix] Not all facebook private messages are fetched (#8839)
    • [Fix] Help Scout migration plugin - migrate KB entries as well (#7662)
    • [Fix] Suggestion to Mailchimp integration (#6784)
    • [Fix] MailChimp plugin with double opt-in should change list options to "pending subscription" (#4274)
    • [Fix][Standalone] Missing dial_out_prefix_length field on standalone LA (#9543)
    • [Style] Wrong styling of KB items in agent panel Knowledbase section (#9561)
    • [Style] Change recipient options button (#9514)
    • [Style] Agent's image in chat invitation is broken when no image was set (#8765)
    • [Security] HTML injection which can lead to spoof users and possible XSS (#9496)
    • [Security] setUserDetails and user logged in to KB (#9210)
    • [Fix] Zendesk migration plugin fails on first task run (#9499)
    • [Fix] Zendesk migration plugin configuration bug (#9498)
    • [Fix] La_PlannedTasks_LogoutAgentWithoutSessionJob_Perf Unhandled exception (#9494)
    • [Fix] Chat in popup not working for new visitors (#9492)
    • [Fix] Problems with rule transfer to same department and assign to agent (#9459)
    • [Fix] Mail fetching gets stuck on email with empty header (#9444)
    • [Style] In-page form issue - send button is misplaced (#9491)
    • [Security] Stored XSS (#9495)
    • [Feature] Force tag - allow replying only to tagged tickets (#9276)
    • [Security] Stored XSS (#9489)
    • [Security] Spamming through Test mail function (#9441)
    • [Improvement] Zendesk migration plugin - migrate KB articles (#3479)
    • [Improvement] Zendesk - import also archived tickets (#6961)
    • [Improvement] Freshdesk import plugin: import also companies (#4096)
    • [Improvement] Freshdesk migration plugin - migrate Forum (#3670)
    • [Fix] "Create" button is clickable only in the upper part of the button (#9454)
    • [Fix] Scroll bar appearing in embedded contact form (#9446)
    • [Fix] Internal ticket not opened correctly (#9439)
    • [Fix] IMAP communication log not available in mail account form (#9435)
    • [Fix] Squared design of a contact form - message field issue (#9433)
    • [Fix] Use default domain in Slack integration (#9368)
    • [Fix] Reply added via mobile app not sent to Facebook (#9262)
    • [Fix] Incorrect OFFLINE status for calls (#9256)
    • [Fix] Better counting of created agents (#9236)
    • [Fix] Incorrect total tickets count after click on button "many" (#9118)
    • [Fix] Agent panel moved down in Chrome, so the 'reply' field is not visible (#9102)
    • [Fix] Material theme - Active chat window moves when different ticket is opened (#8613)
    • [Fix] Zendesk migration plugin can't migrate attachments anymore (#5573)
    • [Fix] Freshdesk migration plugin - missing custom fields (#7251)
    • [Style] "Reopen" button starts replyAction after Agent resolved ticket (#9434)
    • [Style] Obsidian theme - search in KB entries in agent panel (#9404)
Read More