Recently Published Articles

    • [Performance] Optimize filter open tickets count computation (#7422)
    • [Performance] Optimize slow SQL query in tickets grid (#7408)
    • [Performance] Logins table optimization (#7384)
    • [Performance] Slow sql recent tickets grid - huge amount of assigned departments to agent (#7381)
    • [Fix] Add visitor URL change as system message in chat (#7298)
    • [Fix] Not possible to connect new Twitter account (#6974)
    • [Fix] Material theme - add on hover explanations to actions in Languages (#7355)
    • [Fix] End chat only when no other visitor is connected (#7296)
    • [Fix] Automatic loading of older messages sometimes not working (#7097)
    • [Fix] Dial out prefix lets you to save a number with plus sign (#5937)
    • [Fix] Form with more departments - cannot read property a of null (#7433)
    • [Performance] Deleting from table qu_g_file_links cost huge amount of time (#7402)
    • [Performance] Delete old auditlog entries (#7367)
    • [Fix] Visitor changes when chat starts (#6885)
    • [Fix] Allow user change status in department does not work (#7299)
    • [Fix] Reroute is being called also after chat is answered (#7290)
    • [Fix] Hidden KB suggestions in some pre-chat form's themes on mobile devices (#7314)
    • [Fix] Undefined index: subject in Document.class.php (#7363)
    • [Fix] Ticket KB Suggestions plugin adds URLs to ticket with HTTP only (#7359)
    • [Fix] Pre chat from clear typed text during form 'initialization' (#7315)
    • [Fix] Filter ticket counts - some documents are not reindexed (#7310)
    • [Fix] Chat window in multiple tabs, LaRunningChat cookie (#7276)
    • [Fix] Merge tasks DeleteUnusedVisitors and DeleteUnusedContacts (#7211)
    • [Fix] APIv3 - new conversation/ticket sends twice via email (#7192)
    • [Fix] Agent report with custom filters has broken graph for created tickets (#7169)
    • [Fix] Number of days after which the sent mails from application will be deleted is decimal (#7161)
    • [Fix] Number of days after which the deleted tickets will be purged is decimal (#7159)
    • [Fix] Unsafe statement - INSERT INTO qu_la_devices FROM SELECT (#7156)
    • [Fix] Unsafe statement - INSERT INTO qu_la_conversation_fields FROM SELECT (#7155)
    • [Fix] Unsafe statement - INSERT INTO qu_la_conversation_users FROM SELECT (#7145)
    • [Fix] APIv3 - add BCC parameter into new conversation/ticket (#7134)
    • [Fix] View chat button from Chat transcript template is broken (#7125)
    • [Fix] Piping mail account save always ends with timeout expired (#7119)
    • [Fix] FB PageEventJob fail (#7116)
    • [Fix] Limit url calls by rules (#7109)
    • [Fix] Receiving answer in conversation at the start of the call break the call (#7098)
    • [Fix] Agent isn't removed from chat on logout (#7019)
    • [Fix] Call doesn't reroute to another agent if the call fails (#7017)
    • [Fix] Difficult to enable chats when there is no department after update (#6982)
    • [Fix] Save Add field form in twitter ticket throw error: Row note does not exist (#6973)
    • [Fix] Change hosted account domain doesn't change default_mail_account_hostname (#6970)
    • [Fix] Call tickets created with IVR are in open state (#6960)
    • [Fix] Error in Browsers Cleanup Job (#6723)
    • [Fix] Add column for dial out prefix into Call > Numbers section (#6145)
    • [Fix] TypeError: Object doesn't support property or method 'startsWith' IE 11 (#7387)
    • [Fix] Timeout in update step 4.64.3 (#7371)
    • [Fix] Declaration of PredefinedAnswerForm::add must be compatible with EmailTemplateForm::add (#7319)
    • [Fix] MAIL_REFERENCES_MYSELF not working (#7079)
    • [Style] Missing style for badges notification in Material theme (#7353)
    • [Fix] Standalone - Uncaught Error: Class 'Statsd' not found (#7309)
    • [Fix] 'Forward email' action fails if part is missing header 'Content-ID' (#7278)
    • [Fix] System message 'changed ticket owner' being added redundantly (#7206)
    • [Style] Material theme fixes (#7308)
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