Recently Published Articles

    • [Security] PHP UNIT Remote Code Execution Security vulnerability (#9843)
    • [Security] Invalid CSRF token, reload page to fix the problem (#9789)
    • [Improvement] Zendesk migration can not be stopped (#9878)
    • [Fix] La_Api_V1_Conversations_Helper is missing (#9832)
    • [Fix] Time report doesn't work for agents (#9048)
    • [Feature] Viber integration (#4210)
    • [Plugin] Pipedrive CRM Integration (#8896)
    • [Improvement] Allow call routing time lower than 30sec (#9719)
    • [Improvement] Activate/deactivate rule on edit screen (#9484)
    • [Improvement] Better performance of La_WorkReport_ComputeConversationSlaReportsHourlyTask (#9207)
    • [Improvement] Better error description when in "Host" string is not valid value (#8807)
    • [Improvement] PHP 7.3 compatibility (#8374)
    • [Improvement] Allow auto-changing of From email address when transferred to another department (#1831)
    • [Improvement] Possibility allow/disallow use of Google Doc Viewer (#9798)
    • [Security] Poor permissions in api keys api (#9419)
    • [Fix] WooCommerce plugin - customers API is strange, use orders search (#9846)
    • [Fix] RTL phone number formatting (#9816)
    • [Fix] Expanded listbox has wrong size after search (#9580)
    • [Fix] Extension number should only accept number (#9474)
    • [Fix] Create company while editting contact (#9471)
    • [Fix] Agents are NOT able to transfer running chats to a department in which they are NOT added (#9163)
    • [Fix] FB integration asks you to choose from FB pages despite you are connecting the specific one (#9077)
    • [Fix] Filters for exact customer (#9062)
    • [Fix] Search listboxes do not handle Paste event (#9035)
    • [Fix] Missing 2FA (Two Factor Authentication) field on 'password reset' form (#8987)
    • [Fix] From phone number 'anonymous' causes incorrect contact recognition (#8986)
    • [Fix] SIP device configuration inconsistency (#8459)
    • [Fix] Conversations history export missing department, agent and status name (#8059)
    • [Fix] apiV3 Tag post return wrong response when wrong params are given (#8024)
    • [Fix] "Export to CSV" does NOT work(Ticket history), after Agent add "Department" filter (#7901)
    • [Fix] New ticket requester is not added to recipients (#7866)
    • [Fix] Wrong order number in Rules (#7498)
    • [Fix] og:image contains incorrect logo image (#7487)
    • [Fix] Validate input field "Include quoted text" (#7431)
    • [Fix] Link to Facebook profile does not work (#6958)
    • [Fix] Time reporting 'Force' setting does not work with Resolve (#5822)
    • [Style] To solve algorithm setting - Configure button styling (#9820)
    • [Style] Bad styling of 'Broken rule' (#9809)
    • [Style] Assigned tickets or active chats/calls number icon position is wrong (#9802)
    • [Style] Missing space between paragraphs in KB article in a chat window (#9657)
    • [Style] Material/Obsidian: "Api key" table's headers hide when table is scrolling (#9639)
    • [Style] Material/Obsidian: "Api key" table is not correct scrolling (#9549)
    • [Style] Common styling issues (#9530)
    • [Style] Dark/White theme: "Department" string shifts when is empty (#9487)
    • [Style] Magento plugin fields data is not visible via obsidian agent panel theme (#9452)
    • [Style] Obsidian theme - image upload dialog (#9405)
    • [Style] Material theme - menu labels on hover (#9354)
    • [Fix] tags are not displayed in a tag list (#9785)
    • [Fix] Undefined variable cookieName apiAuthUser.php (#9772)
    • [Plugin] Klaviyo integration plugin (#5800)
    • [Fix] LiveChat migration - Row does not exist (#9784)
    • [Fix] Skip all rules of current type should not have a listbox (#9781)
    • [Fix] Cannot modify header information - headers already sent by PageBase.class.php (#9775)
    • [Fix] Play/stop button in sound configuration doesn't change on stop command (#9774)
    • [Fix] Undefined index: opened in Task.class.php (#9769)
    • [Fix] Internal chat tooltips regarding agent online status (#9768)
    • [Fix] Plugin CSS should contain version number (#9767)
    • [Style] Obsidian - Send integration code by email with wrong background color (#9790)
    • [Fix] Migration error: Class 'Utilities_MigrationUtility' not found (#9765)
    • [Fix] Directory not writable (#9763)
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