5.15.7.5

September 03, 2019

Jan Perdoch

[Important notice] Old Slack plugin has been removed. There will be new Slack feature, but only for cloud installations.
[Important notice] New format of GeoIp database file GeoLite2-City is required.
[Feature] Automated Callback function for the Call Center (#8475)
[Feature] Support "Rich text" format - winmail.dat attachments (#8482)
[Feature] True Reopen action for ticket, mass action and rule action (#8595)
[Feature] Possibility to whitelist port in HTTP Request (perform action) rule (#5795)
[Feature] New dark agent panel theme - Obsidian (#8324)
[Improvement] Display CC and BCC in the mail outbox view columns (#8663)
[Improvement] Automatically prefill next available dial out prefix when creating number (#8501)
[Improvement] Add variable for 'Start URL' to email templates (#7985)

[Performance] It is possible to place huge time window in work report (#8632)
[Performance] Many departments causes slow agent panel (#8563)
[Performance] Refactor of Chats grid (#8487)
[Performance] Slow rendering (loading) of agent grid (#8689)
[Performance] Multiple users creation (#8101)
[Performance] La_Features_Facebook_PageEventJob refactoring (#7389)
[Fix] Whitelisting API v1 IP addresses fails with 500 (#8755)
[Fix] Paths and Urls refactoring (#8729)
[Fix] Data error if sorting Time Report by "Note" column (#8727)
[Fix] "mod_rewrite.php not found or unable to stat" during requirements check (#8667)
[Fix] Allow translation for: "Upload of file failed with message: " (#8660)
[Fix] Untranslatable strings (#8512)
[Fix] My tickets section contains less tickets as should (#8644)
[Fix] Android push notification GCM endpoint deprecated (#8629)
[Fix] Right panel content disappears after resize (#8590)
[Fix] Requested more than the maximum possible number of records (#8583)
[Fix] Missing error style in some rule actions (#8568)
[Fix] Remove all but numbers from TO phone number (#8565)
[Fix] Agent answers chat but is not joined to it (#8553)
[Fix] Red border in contact form (#8552)
[Fix] When agent has 2-step verification enabled - 2fa not available on Login page (for desktop) (#8507)
[Fix] ASCII validator is needed for majority of the fields in number creation form (#8493)
[Fix] Missing set requester button (#8492)
[Fix] Visitor can send spam via Send Transcript (#8481)
[Fix] Resaving SLA level without changes adds note about recalculation to tickets (#8464)
[Fix] Most popular articles displayed even when KB is disabled (#8434)
[Fix] Message group details not displayed sometimes (#8399)
[Fix] APIv3 - register contact without sending registration email (#8365)
[Fix] Rule action sends emails with duplicate Message-ID (#8349)
[Fix] Unknown column wr.value (#8311)
[Fix] Number with General provider can't be added on hosted accounts (#8303)
[Fix] Merged ticket is undeleted by a rule (#8298)
[Fix] Chat is not terminated when chatting agent logouts (#8220)
[Fix] Ringing chat is going to queue if last online agent close browser tab (#8173)
[Fix] Limit IVR choice and voicemail time (#8146)
[Fix] Incorrectly computed work time when agent was paused (#8007)
[Fix] Caller hears only 1-2 rings (#8003)
[Fix] Department for a new call chosen randomly (#7994)
[Fix] SIP: Customer can create wrong phone registration (#7886)
[Fix] Digitale: looking for agent by number does not work sometimes (#7859)
[Fix] API v3 - create ticket with incorrect date_created sets it to 0000-00-00 (#7752)
[Fix] Contact form creates multiple tickets (#7734)
[Fix] Making a call to a department where I am the only one active agent (#7698)
[Fix] Impossible to re-save number/IVR settings after some time (#7696)
[Fix] Design of ticket resolved email template is broken (#7642)
[Fix] Message generated by Mass action send answer is missing 'to' details (#7621)
[Fix] Repeated chat inactive message and user navigation on pages (#7572)
[Fix] Smarty variables with double quotes in email templates (#7530)
[Fix] Call button widget does not detect that ringing call was ended (#7472)
[Fix] Edited customer note doesn't reload in all opened tickets (#7406)
[Fix] Chat queue status is not decreased sometime (#7364)
[Fix] Impossible to define mail account for 'Forward email to' rule action (#7121)
[Fix] LiveAgent GeoIP update (#6855)
[Fix] Ticket fields limited to 255 chars but contact form fields unlimited causes errors (#6487)
[Fix] PHP 7.2.0 compatibility: deprecation of 'create_function()' (#6289)
[Fix] Incorrect price in payment method change dialog (#5955)
[Fix] SLA details is not correct in edit panel (#8661)
[Fix] Not possible to use Space in Thousands separator in language metadata (#8460)
[Fix] Refactor hosting feature (#8211)
[Fix] Interface for Prompting a payment info when adding agents to free variation (#8289)
[Fix][Standalone] Handle the missing fileinfo extension on image upload (#8504)
[Fix][Standalone] Online Visitors disappear after +- 45 seconds (#8485)
[Style] Get Source code throws ugly 503 error for emails older than 30 days (#7175)
[Style] Export button in Time report grid is shifted (material, obsidian) (#8801)
[Style] Create custom plugin styles per theme (#8772)
[Style] KB Load more button has wrong position in Montana theme (#8686)
[Style] Material theme: Ticket right panel icons not visible (#8664)
[Style] Material theme - interactive (hand) cursor (pointer) all over the buttons grid (#8606)
[Style] Black / White theme: bad style for exclamation mark icon when Agent create rule. (#8570)
[Style] Bad style of chatWindow if Customer want to restart chat (#8528)
[Style] Black/White theme: Bad style in "Edit search widget" window (#8499)
[Style] White theme: Bad styling for red exclamation mark icon (#8472)
[Style] Customer portal Tracking codes textareas too small and not resizable (#8469)
[Style] Default registered visitor's image is visible after RV upload avatar image (#8419)
[Style] ChatDialog is overlaying 'approve' and 'cancel' icons on "Send me a transcript" window (#8415)
[Style] My stats comparisons in dashboard handle with CSS (#8356)