5.1.0.2

  • [Imortant notice] From this version PHP 7 is required and it is compatible only with Elasticsearch 6. For more details see https://support.ladesk.com/127000-LiveAgent-Requirements

  • [APIv3 change] apikey can no longer be sent as GET URL parameter. Send it as header or in POST data.

  • [Feature] Ticket ID and Closed filter in SLA log reports (#6515)
  • [Feature] APIv3 'create agent' endpoint (#6605)
  • [Feature] Copy/clone a rule (#2442)

  • [Feature] Transfer call to extension (#6510)

  • [Security] APIv3: It shouldn't be possible to send apikey as url parameter (#6400)
  • [Security] OAuth misconfiguration allow to access another user Twitter account (#6725)
  • [Security] Rate limit of new user registration in KB (#6823)
  • [Security] Remove modulesinfo.php from scripts/ folder (#276)

  • [Security] Remove open-flash-chart.swf (#4157)

  • [Performance] Slow reindexing of new tickets when created by cron task (#6925)
  • [Performance] Wrong filter ticket counts - increase speed of reindexing changes in ticket (#5831)
  • [Performance] Rate limit number of searches to KB search (#6664)
  • [Performance] Async requests from UI (#6676)
  • [Performance] ReindexContactJob should be able to index more contacts at once (#6668)
  • [Performance] SQL command to qu_la_agentrankings - too many calls (#6710)
  • [Performance] Missing index in qu_la_conversation_relations (#6711)
  • [Performance] Slow logs from Event logs grid request (#6643)
  • [Performance] Support of latest elasticsearch versions (#6274)
  • [Performance] Add index.* specific directives for elasticsearch (#6505)
  • [Performance] QU LA - contacts for requested by condition in rules load slowly (#6353)
  • [Style] Add mail account error not red (#6857)
  • [Style] Pre-chat form HTML issues (#6838)
  • [Style] 'Thank you' message after form is sent is not styled properly on IE11 (#6582)
  • [Fix] json_decode() expects parameter 1 to be string, array given in DbJobWrapper.class.php (#6915)
  • [Fix] Max. header fields value (50000) size exceeded (#6529)
  • [Fix] Wrong default filters in Channel reports and problems with modification of saved filters (#4869)
  • [Fix] Attachments not being delivered in emails (#6908)
  • [Fix] Contacts with stuck empty twitter screen_name (#6677)
  • [Fix] Online visitors display empty rows (#6571)
  • [Fix] Invalid mass action iterator query format (#6870)
  • [Fix] Incoming call picked up with SIP client cannot be transferred via WebUI (#6576)
  • [Fix] Issue with saving Canned message (#6850)
  • [Fix] Alphabetical order of agents in department setting (#6719)
  • [Fix] Turning on Chats, random department order (#6694)
  • [Fix] Unable to remove image from optional field /avatar, logo/ (#3101)
  • [Fix] Resolve immediately after sending answer can leave ticket in Answered state (#6858)
  • [Fix] Missing undeleted agents' extensions (#6648)
  • [Fix] 'Create new conversation' from API as agent sends two mails (#6802)
  • [Fix] Desktop notifications on Mac and Safari don't show up (#6864)
  • [Fix] APIv3 '/calls' returns empty response (#6880)
  • [Fix] APIv3: missing email account in departments list (#6655)
  • [Fix] Using first active mail account exception (#6840)
  • [Fix] Created or deleted tag is not immediately listed in tags grid (#6818)
  • [Fix] Wrong Content-Type format pdf (#6447)
  • [Fix] Error in La_Model_Sla_RecalculateSlaInConversationsJob (#6868)
  • [Fix] Contact input list is not refreshed on backspace (#6771)
  • [Fix] Sort mail accounts (#6841)
  • [Fix] Chat window from invitation strange behavior (#6754)
  • [Fix] Ability to see current site visitor URL in the chat (#1758)
  • [Fix] Deleted department stuck in La_WorkReport_QueueReportTask (#6805)
  • [Fix] SLA is not closed (#6627)
  • [Fix] Autopause does not pause last available agent (#4199)
  • [Fix] La_Features_Facebook_PageEventJob fails (#6557)
  • [Fix] Listbox in Submit Ticket Form is broken in Firefox (#6647)
  • [Fix] Deactivated system mail account (#6774)
  • [Fix] bus.html generates incorrect tracking url - channel is missing (#6827)
  • [Fix] com.google.gwt.user.client.Element is deprecated (#6763)
  • [Fix] Scrollbars for recipient listbox in ticket reply do not work with IE, Chrome (#5474)
  • [Fix] Application tries to answer call via sip device (#6809)
  • [Fix] Zapier integration is using apikey as GET parameter (#6688)
  • [Fix] DuplicateEntry Exception during the merge of tickets (#6811)
  • [Fix] All agent's signatures are expanded (#6824)
  • [Fix] APIv3: Unable to undelete contact (#6775)
  • [Fix] Html lang attribute does not reflect language (#6804)
  • [Fix] Queue report hourly must be unique for departmentid and datecreated (#4925)
  • [Fix] Adding forum by agent doesn't show in forum preview (#6680)
  • [Fix] User sign up on customer portal is giving 'Could not load Row. Primary key values empty' (#6759)
  • [Fix] Strange results of search in KB from agent panel with different from and to (#6624)
  • [Fix] Knowledgebase - Missing Canonical Tag (#5663)
  • [Fix] Incorrectly calculated SLA (#6633)
  • [Fix] APIv3: Enable sorting by more than one field (#6758)
  • [Fix] Call to a member function disconnect() on null (#6609)
  • [Fix] Two checkboxes in one grid row (#6394)
  • [Fix] Too many results in tickets search and the best match is not first (#6684)
  • [Fix] Ticket with chat is not possible to load in mobile view (#6690)
  • [Fix] Edit contact widgets - useless ColorsPreview and wrong labels (#6396)
  • [Fix] Conversation URL link does not work for ticket Forward HTML template (#6705)
  • [Fix] Quoted text is not forwarded (#5643)
  • [Fix] Export to CSV fails on memory (#6506)
  • [Fix] Automaticaly load more older messages in ticket (#6556)
  • [Fix] Job failed on Gpf_Session_Exception_SessionNotCreated (#6675)
  • [Fix] Calling out from LiveAgent in ticket changing ticket subject (#6564)
  • [Fix] SLA level not working in case of setting business hours just to one day (#6637)
  • [Fix] Internal ticket customer field lists only contacts which have an email address (#6467)
  • [Fix] Registration email missing Message-ID (#6634)
  • [Fix] Add SLA type column into SLA reports (#6580)
  • [Fix] Graph tooltip is cut off (#6595)
  • [Fix] Elastic search returns only first 10k records (#6579)
  • [Fix] Ticket grid is missing Source (#3836)
  • [Fix] 'Specified department does not exist' error while saving a new piping email (#6578)
  • [Fix] Adding email - test on existing username should be first (#6590)
  • [Fix] Display number of views for KB article (#6531)
  • [Fix] Clicking to "All" button in Contacts table does not clear all filters (#6581)
  • [Fix] Create contact and set while changing ticket owner doesn't set email (#6543)
  • [Fix] Double ringing out from LivePhone (#6587)
  • [Fix] Hyperlinks are not working in video chats (#6530)
  • [Fix] 'Row does not exist' after sending chat message with attached image file (#4415)
  • [Fix] Not possible to set outgoing email account for action 'send email' in rules (#5879)
  • [Fix] Incoming chat stops ringing sound after 30 seconds (#2186)
  • [Fix] Displayed time zone value changes after saving contact (#6525)
  • [Fix] Customer is not automatically recognized when he starts a chat from Trial's agent panel (#4167)
  • [Fix] Rule overviews for postponed time is odd (#6561)
  • [Fix] Upload file error not visible in customer chat window (#90)