4.31.2.15

  • [Feature] Desk.com plugin - import tickets and customers (#3690)

  • [Security] Critical security fixes (#3768,#3778,#3780)

  • [Fix] Multiple PHP 'Undefined variable', 'Undefined index' (#3777,#3781,#3783,#3785)
  • [Fix] Twitter attachments are not sent (#1364)
  • [Fix] Initialize agent variables in agent ranking template (#1849)
  • [Fix] Add possibility to send chat/call message transcript by rule (#2903)
  • [Fix] Wrong department select in new Twilio call (#3229)
  • [Fix] CustomPlugins returns error 500 (#3776)
  • [Fix] Spf is evaluated as invalid if include:_spf.ladesk.com is right after v=spf1 (#3773)
  • [Fix] SoundConfig - Undefined variable: userId (#3770)
  • [Fix] Empty answer sent from LiveAgent from MS IE (#3765)
  • [Fix] Do not fetch emails with lower UID than requested (#3764)
  • [Fix] Change owner of ticket created from API changes other tickets (#3747)
  • [Fix] Billing info - country isn't saved (#3484)
  • [Fix] Time rules which affect chats add notes without text (nonstop) (#3342)