4.17.11.3

  • [Feature] posibility to open article from KB search widget in widget / new window

  • [Feature] agent priority setting for call routing

  • [Fix] Turn off LiveAgent sounds while agent calling
  • [Fix] Broken system rule: Notification - Visitor replied in assigned ticket
  • [Fix] Error sending apple push notification
  • [Feature] Delete unused files task
  • [Feature] button onOnline(), onOffline() javascript API

  • [Feature] setting 'stylesheet_override' adds stylesheets to the end of list

  • [Style] wrong floating of category boxes
  • [Style] hide visitor flag in chat themes

  • [Style] corrupted design in customer portal section my tickets

  • [Fix] Contact form doesn't show wrong email warning
  • [Fix] hide reply button from ticket detail in customer portal if ticket has not set recipient
  • [Fix] Mail fetcher retrying to process very old mails stuck in Pending state
  • [Fix] Tweets are fetched even if the account is deactivated.
  • [Fix] disable allowedContent function of CkEditor in edit article
  • [Fix] KB logout doesn't work (server without mod_rewrite)
  • [Fix] use wrong price variables
  • [Fix] Missing owner in ladesk account
  • [Fix] lock submit button in Add suggestion / Add forum topic
  • [Fix] tasks missing from database
  • [Fix] KbEntry for conversation not found
  • [Fix] forum category filter in tickets does not work
  • [Fix] suggestion category filter in tickets does not work
  • [Fix] move KB entry does not work correctly
  • [Fix] undelete action in mobile app
  • [Fix] skip row with empty translation
  • [Fix] wrong department for call from call widget
  • [Fix] editor.destroy() throws exception
  • [Fix] empty html message
  • [Fix] article link is displayed in encoded format
  • [Fix] show 404 page not found if ticket does not exist in KB
  • [Fix] branding image has incorrect url
  • [Fix] resource 'E_right_category_list.stpl' not found in panel 'kb'
  • [Fix] load report and sla compliance is not computed
  • [Fix] quote values in exported csv files
  • [Fix] calculation of number of sub articles in KB
  • [Fix] online visitors screen doesn't load after window refresh
  • [Fix] slow response on generating new api key
  • [Fix] broken chat started from pre chat form
  • [Fix] Same mail fetched 2 times from mail account via IMAP
  • [Fix] Error in 'Create contact form' popup
  • [Fix] add Contact variables (email, first name, last name) to Call URL rule
  • [Fix] fix stuck OutboxRunner task
  • [Fix] Default text for prechat form
  • [Fix] Failed to load data message in Ticket KB suggestions plugin
  • [Fix] report error when CSV file is broken
  • [Fix] html message is not shown correctly if it contains inline image
  • [Fix] successful login in KB redirects user to login window again
  • [Fix] article content is not loaded in CKEditor
  • [Fix] week filters work from Monday to Sunday
  • [Fix] set ticket department according to recipients
  • [Fix] repeat import translation step until all lines are imported