4.10.2.11

  • [Feature] New corner chat button "circle"
  • [Feature] KB Suggestion link can be inserted into editor as link
  • [Performance] Faster loading of all contact widgets and panels
  • [Style] Mail Outbox grid status cell style
  • [Style] Tickets and chats grid changes
  • [Style] Forward and forward reply message group style
  • [Style] Checkbox group styling
  • [Style] Broken design of upload section
  • [Style] Wrong align of tab arrow in right boxes
  • [Style] Change remote Dosis Light font to local Open Sans Light

  • [Style] Fix assigned label and tags margins

  • [Fix] Wrong forum entry URL if using LiveAgent in Firefox
  • [Fix] Error running onModuleCloseCommand in logs
  • [Fix] Replace empty call record with info message
  • [Fix] Wrong email in send offline message in chat button
  • [Fix] New Twilio call ticket has wrong department
  • [Fix] Display for message group in compose call
  • [Fix] Not connected calls will be terminated after 30 seconds
  • [Fix] Remove possible concurrent insert while tracking visitor
  • [Fix] Change outbox entry to error state if sending failed 3 times
  • [Fix] Outbox grid - search also in error message field
  • [Fix] Rule desciption is translated properly
  • [Fix] Call ticket disappeared
  • [Fix] Fix duplicate record insertion for sla stats, queue stats and user slot stats
  • [Fix] Disable 'PHP strict standards' errors output
  • [Fix] Stack calls in calling state
  • [Fix] Fix search in KB from contact form
  • [Fix] New clean install fail when searching in KB
  • [Fix] Add support for new elastic searchversions >= 1.2.0
  • [Fix] Security bug fix - plugin configuration was able to save even for anonymous user
  • [Fix] Name from transcript dialog or pre-chat was not changed
  • [Fix] At the end of chat change Status of ticket to Resolved immediatelly, don't wait for response from server before the ticket is reloaded
  • [Fix] Rtl typing does not work in CKEditor
  • [Fix] Agent invite by another agent chat invitation
  • [Fix] When editing template disable CKEditor content filter
  • [Fix] Show agents to invite to chat (Fixed data error message in select box)
  • [Fix] Add correct icons for postpone and transfer system messages
  • [Fix] Unable to execute all rule actions - parameter is empty
  • [Fix] Me instead of All in Predefined answers edit
  • [Fix] Show invitation after specified timeout (invitation was shown immediatelly if there were some conditions)
  • [Fix] Sql error in La_TimeRules_TimeRuleTask
  • [Fix] Create internal ticket to all departments not only agent's departments
  • [Fix] Processing mail into ticket after split
  • [Fix] CKEditor strips inline style, attributes and some html tags
  • [Fix] Ticket not created from mail from agent's email address
  • [Fix] Login with LDAP is not working in AgentMobileLoginApp