[Feature] Automatically set tls:// protocol in smtp settings when needed
[Fix] Can not make a call from agent panel in some cases
[Fix] Rule notification text interpreted as text and not HTML text
[Fix] Change date format in SLA compliance filter
[Fix] Badge should not be assigned in case the value is zero for all agents
[Fix] Fix badge height in badges list
[Fix] Fix chat and note message forwarding
[Fix] Assign badge Rewarded or Punished just in case agent has minimum 1 punish or reward
[Fix] Show chat action buttons
[Fix] Removed not needed ckeditor files from LiveAgent project (PCI compliance scan identified it as possible problem)
[Fix] Improved sorting of canned messages and predefined answers in settings section
[Fix] Show notification also if chat is initiated from the My tickets section
[Fix] Sort canned messages and predefined answers by message
[Fix] Duplicate record error while running task La_Spam_BayesLearningTask. - [Fix] skip indexing of already deleted conversations - [Fix] compute correctly spam words containing special characters (e.g. chinese words)
[Fix] Fixed design of several agent panel grids
[Fix] Fix height and align of logo in KB
[Fix] Unable to remotely logout registered customer (or agent) in KB from foreign application (and on different domain) using LiveAgent helper in tracking code. More info about method here: http://support.qualityunit.com/347389-Knowledgebase-single-sign-on-general-example
[Fix] Duplicate text in ticket preview in Tickets
[Fix] Add missing variable $agentName to forward message template
[Fix] Fixed longer text problem in status popup and filters time
[Fix] Php code visible in conversation preview
[Fix] Recent tickets optimalisation
[Fix] Facebook fetching optimalisation
[Fix] Compute suggestion vote count correctly after merge contacts
[Fix] Error and warning in magento and mailchimp plugin
[Fix] Some email with invalid UTF-8 chars in headers were not parsed
[Fix] Csv files exported without *.csv extension
[Fix] Fatal error when customer ends call
[Fix] Add icons for cloopen and twilio to more button
[Fix] Incorrect message 'lost internet connection or disconnected' in chat when visitor closed chat
[Fix] Open "Chats/Agent availability" in "Chats/Agent availability" and not redirect to "Reports/Chats/Agent availability"
[Fix] Wrong design of change position popup
[Fix] Fix design of Listbox popup with create field
[Fix] Take first 25 and last 25 mails from list to find test mail
[Fix] "Changed SLA level (by rule …)" displays HTML code
[Fix] Error in logs "Error while running task La_TimeRules_TimeRuleTask Unable to initialize rule action"
[Fix] Design bugs in installer
[Fix] Show scroller in chat window preview if chat window is too wide
[Fix] Change internal ticket icon and cleanup types sprite image
[Fix] Show tickets in "Chatting" state in "Open" tickets filter in My Tickets section of customer portal
[Fix] Unable to make twilio call from department without phone number
[Fix] Retry test after test mail was not found
[Fix] Error in logs "Unable to add template … to cached templates"
[Fix] Naming convention changes and order in the menu
[Fix] Not allowed call link in more button if provider is not configurated
[Fix] Position of loading indicator during mail account testing
[Fix] Save message recipients in new ticket
[Fix] Data error when trying to edit language
[Fix] Disconnect callers in queue after new agent is online or call is reroute
[Fix] Show scroller in chat window preview if chat window is too high
[Fix] Wrong username link in Tencent tweet
[Fix] Mail subjects are not translated
[Fix] Unable to translate mail subjects
[Fix] Remove PHP warning in Quaterfoil badge when there are no agents online
[Fix] Add "show source" to email template editor
[Fix] Not translated kb page title
[Fix] Cloopen message group not finished correctly after hangup and flesh player design fix
