- [Bug] Reload of filters after change in the ticket doesn't work
- [Story] System performance, agent, department, tag report
- [Story] Department specific templates for chat transcrips/kb reply
- [Bug] SLA duedate not set for tickets not within BH
- [Technical] Date filters - add option "Last 30 days"
- [Design] Wrong translation in German
- [Bug] Facebook messages not fetched
- [Bug] Corrupted view in tickets