3.0.16.2

November 29, 2012

Jan Perdoch

[Bug] Reload of filters after change in the ticket doesn't work
[Story] System performance, agent, department, tag report
[Story] Department specific templates for chat transcrips/kb reply
[Bug] SLA duedate not set for tickets not within BH

[Technical] Date filters - add option "Last 30 days"
[Design] Wrong translation in German
[Bug] Facebook messages not fetched
[Bug] Corrupted view in tickets