2.0.52.3

  • [Bug] Selected language at login does not apply immediately
  • [Bug] Redundant email notofication on self-assigning a ticket
  • [Technical] CC Add recipient
  • [Bug] jobs exceeds 30s execution limit
  • [Design] Add possibility to display HTML part of email
  • [Design] "Solve ticket" workflow
  • [Design] Add Forward action to message group
  • [Design] Add possibility to display HTML part of email
  • [Bug] agent panel not working in ie
  • [Design] CC support for email communication
  • [Bug] Added department not visible in edit button - refresh needed
  • [Bug] Design bug on MAC in Chrome - answer message form is too small
  • [Bug] ##is chatting with## not translated
  • [Bug] Can not open conversation in init state
  • [Bug] There is no available agent - during invitation
  • [Bug] Open HTML email links in new window
  • [Bug] General search doesn't work with spaces
  • [Bug] Mail account delete -> delete also error news
  • [Bug] Liscense-File corrupted
  • [Bug] Unwanted notification
  • [Bug] Ticket summary updated later as was ticket assigned to agent
  • [Bug] Chat window logo http vs https
  • [Bug] Search / preset problem in tickets
  • [Bug] Invitations not displayed
  • [Bug] Chat assigning problem
  • [Bug] Send mail failed with error and Outbox not try to sent mail again
  • [Bug] Transfer of ticket inherits the current status
  • [Story] Action "Resolve" ticket should not change agent assignment
  • [Story] Transfer ticket: workflow change
  • [Bug] Fix chat branding form design
  • [Bug] self-cycled mass action
  • [Technical] Add text information into event_logs table
  • Lisbox usability: select current value when listbox is focused
  • [Bug] Incomming mail is displayed twice
  • [Bug] Add skip button to mail configuration step in startup wizard
  • [Bug] Installation fails after entering a license number
  • [Bug] [[QUOTED_TEXT]] in ticket preview
  • [Bug] Mail not parsed
  • [Bug] Missing space in text
  • [Bug] Auto-submitted emails are not deleted from POP3 account
  • [Bug] Time-Stamp of eMails