4.62.12.5

  • [Feature] Ban of IP (#6176)
  • [Feature] Option to set custom date filter in auditlog filter (#6313)
  • [Feature] New Rules context - Outbox email state change (#6287)
  • [Feature] Rule condition - IP of visitor (#6177)
  • [Feature] Add Visitor IP to the POST data in Display external info in ticket plugin (#6143)
  • [Feature] APIv3 get running, ringing and in queue chats (#5901)

  • [Feature] API v3 - access ticket fields of ticket (#5422)

  • [Security] API v1 and v3 rate limit (#6171)

  • [Performance] Slow SQL select from mails (#5948)
  • [Performance] Facebook PageEventsTask optimization (#6184)
  • [Performance] Slow selects in Gpf_Tasks_ArchiveOldContentsToAwsS3 (#6319)
  • [Performance] Slow sql - qu_la_users_statuses_history - examined 500k rows (#4510)
  • [Performance] Missing index in qu_g_mail_outbox table (#6318)
  • [Performance] Improve cachig of message drafts on cloud (#6218)
  • [Performance] Slow performance of Chat overview (#5738)
  • [Style] Broken formatting when the first item in grid is created (#5531)
  • [Style] Select company of contact broken design (#4669)
  • [Style] Safari on iOS is adjusting font size (#6236)
  • [Style] Read chat message icon is displaced in Musho theme (#6243)
  • [Style] Missing background in Ascent contact form theme on mobile (#6226)

  • [Style] Wrong styling in add recipients listbox (#6123)

  • [Fix] Canned messages not working the second time (#6388)
  • [Fix] Forwarded message subject change is ignored (#6392)
  • [Fix] Cannot read property 'length' of undefined (#6415)
  • [Fix] Information about visitor's browser is not updating (#6395)
  • [Fix] HighRiseIntegration tasks duplicated in qu_g_tasks (#1653)
  • [Fix] Missing "change order" option in Time rules (#2861)
  • [Fix] Reply FROM field in tickets doesn't work correctly (#5996)
  • [Fix] Pre-chat form field values are missing sometimes after chat start (#4803)
  • [Fix] Agent typing not visible for other agent viewing ticket(#5123)
  • [Fix] Error: Failed to load hosting info (#5834)
  • [Fix] Preview of KB works only for homepage (#6249)
  • [Fix] Dont show General department in Mail accounts for disabled Departments (#3759)
  • [Fix] My tickets - status color isn't changed after chat is ended in open ticket (#6366)
  • [Fix] Email and name fields visible after department change in Submit ticket form when logged in (#6307)
  • [Fix] Agent ranking message ignores agent gender (#6374)
  • [Fix] Info about processing rule is NOT visible in a ticket (#6187)
  • [Fix] {$subject} variable mandatory subject of ticket reply template (#6272)
  • [Fix] Incorrect preview for empty finished chats (#5634)
  • [Fix] Rules are not triggered by Department or Agent change via APIv3 (#6288)
  • [Fix] Broken avatar in contact details (#5488)
  • [Fix] Incorrect contact form preview (#6292)
  • [Fix] Italic HTML tag adds unnecessary underscore to article preview (#6315)
  • [Fix] Titlebar menu number of unread conversation (#6299)
  • [Fix] Wrong caching of track.js (#6320)
  • [Fix] Recipients of conversation are not updated (#6341)
  • [Fix] Customer is set to internal ticket even if I removed him before creating the ticket (#6214)
  • [Fix] GeoIP/map city is known but map pointer is in Gulf of Guinea (#3863)
  • [Fix] GeoIP location isn't added to visitor browser info (#6120)
  • [Fix] API v3: Refactor GET /chats call (#6308)
  • [Fix] Contact does not exist (#2077)
  • [Fix] Call center: New call took number name as department (#6291)
  • [Fix] Missing phone numbers in list when calling from existing ticket (#5881)
  • [Fix] Call initiated from call button is stuck in dialing state (#6324)
  • [Fix] PHP 7.2.0 compatibility: GPF Form::add() and save() must be compatible with FormService::add() and save() (#6294)
  • [Fix] Updating ticket state via API does not refresh 'To solve' (#6278)
  • [Fix] Predefined answers should prioritize name/keyword when searching (#6304)
  • [Fix] Manual invitations counting to number of accepts (#6286)
  • [Fix] Possible to initiate action merge ticket into 'itself' (#6284)
  • [Fix] Increase chat load limit (#6282)
  • [Fix] Chat Invitation variables for Welcome Messages do not work (#6232)
  • [Fix] API v3 Keys are not loaded on PHP 7.2.1 (#6281)
  • [Fix] Contact Unique Field with empty value type email in QU LA (#6276)
  • [Fix] Problem with rules 'when agent opened or left ticket' (#5389)
  • [Fix] Mail outbox chronological sorting by time (#6037)
  • [Fix] Fatal error: Declaration of RpcServer::execute() must be compatible with Gpf_Rpc_Server::execute() (#6269)
  • [Fix] Do not allow sending reply before template is loaded (#6049)
  • [Fix] CTRL+Q tooltip wrong behavior (#6044)
  • [Fix] HTTP Body in POST Request is always urlencoded (#6227)
  • [Fix] Export ticket to HTML doesn't dump style/script content (#5553)
  • [Fix] Wrong avatar of twitter contacts (#6244)
  • [Fix] Impressions/views of KB Submit ticket form are not updating (#6204)
  • [Fix] Gravatar avatar is used in chats overview for visitor with custom avatar in contact (#2915)
  • [Fix] If no agent is online, invitation page shows a track.js error (#6247)
  • [Fix] JS error in chat window started from invitations (#6237)
  • [Fix] Long name in active users should be in one line (#6241)
  • [Fix] Department Email templates section inconsistency (#5326)
  • [Fix] b.indexOf is not a function (#5575)
  • [Fix] Agent status to solve tickets and chats is not updated (#5671)
  • [Fix] Unable to search contact or company by email (#5723)
  • [Fix] Can not create new contact with deleted company`s email address (#6137)
  • [Fix] It's possible recover deleted contact with all old unique fields (#5005)
  • [Fix] 'ticket start referrer URL' is not working properly in 'chat started' rule when pre-chat form is used (#5885)
  • [Fix] Rule Action - add message to chat (#5819)
  • [Fix] Newly created internal ticket is displayed as Answered but it is still New (#6213)
  • [Fix] The first row of the listbox is not highlighted (#5566)
  • [Fix] Can't get back to chat after logout/session timeout with drafted message(#5805)
  • [Fix] Wrong source of ticket from Submit ticket contact form (#2830)
  • [Fix] Submit ticket customization throwing errors (#6202)
  • [Fix] Call is not rerouted after agents goes to pause (#6197)
  • [Fix] Missing tooltip for answer chat in background (#6200)
  • [Fix] Adding some stats to home screen doesn't work (#6180)
  • [Fix] 'Edit company -> tickets' shows tickets from all companies (#6166)
  • [Fix] Chat transcript variable {$chatText} still return content in English (#5978)
  • [Fix] Task La_Task_ReopenTicketsTask threw exception Gpf_Exception: Could not load Row (#5807)
  • [Fix] Duplicate value "online_form_window_width" for pre-chat form (#6175)
  • [Fix] Creating of ghost contacts by just loading of in-page form (#4908)
  • [Fix] In-page forms grid is empty even though working form is on web page (#6023)
  • [Fix] API v3: Internal server error when GETting tickets by owner name (#6133)