4.49.1.1

  • [Feature] Search in predefined answer - add support for multi word query (#5140)
  • [Feature] API v3 - create, update, delete, list tags and contact groups (#5109)
  • [Feature] API v3 - Canned messages, predefined answers (#4241)
  • [Feature] Export audit log (#5107)
  • [Feature] Create a variable for email account in email template (#5099)
  • [Feature] NiceReply - allow different rating page per department (#5001)
  • [Feature] Display seconds in title of messages time (#3495)
  • [Security] Check permissions before reading message (#5033)
  • [Fix] Unauthorised download of files from Ladesk (#5066)
  • [Fix] Images in FB posts not displaying due to files permission control (#5110)
  • [Fix] Show all email accounts in Email templates (#5136)
  • [Fix] Slack plugin logic problem with only one option checked for notifications (#5129)
  • [Fix] Display more information when conversation action fails (#5128)
  • [Fix] Time report export to CSV problems, time format 'hh:mm:ss', remove newlines (#5126)
  • [Fix] From mail account in reply uses incorrect mail account (#5114)
  • [Fix] Chat Button CTR - Show Decimal Numbers (#5112)
  • [Fix] Rules - on Ticket opened - missing conditions to check ticket source (#5102)
  • [Fix] Set mail account to use for 'Request new password' (#5096)
  • [Fix] Latest version computation (#5088)
  • [Fix] Disable cache for files requiring authentication (#5080)
  • [Fix] Task La_TimeRules_TimeRuleTask threw exception Gpf_DbEngine_NoRowException (#5068)
  • [Fix] Configuration form of ES problem (#5060)
  • [Fix] Improve mass action result message (#5058)
  • [Fix] Chat avg time is not measured if visitor disconnected (#5055)
  • [Fix] Stuck ticket/chat without possibility to close it (#5007)
  • [Fix] Missing style for fieldset tag in KB (#5002)
  • [Fix] Agent name is incorrectly added into the quoted text From (#5000)
  • [Fix] Translation mechanism breaks messages display (#4946)
  • [Fix] Not possible to set requester in a chat/ticket from chat (#4964)
  • [Fix] Highrise CRM not working (#4798)
  • [Fix] Agent sometimes gets session with 5 hour validity (#4544)
  • [Fix] Rule failed to load - Unable to initialize rule action - Gpf_Data_RecordSet::loadFromArray() accepts array only (#4477)