4.21.8.3

  • [Feature] Major design changes in agent panel themes
  • [Feature] Completely new redesigned getting started wizard
  • [Feature] Added possibility to switch agent panel theme (#2257)
  • [Feature] Added possibility to minimize chat window without ending chat (#1654)
  • [Feature] Added postpone to the options of mass action (#677)
  • [Fix] Add agent ranking to kb ticket detail (#1436)
  • [Fix] HTML Editor doesn't use correct font on cursor position during Ticket Reply (#1335)
  • [Fix] Improve attaching files in bubble chat theme
  • [Fix] Add microtime to Message-ID of each generated email
  • [Fix] Do not show deleted departments in ticket transfer listbox (#2368)
  • [Fix] Remove grey background in HTML mail popup
  • [Fix] Broken preview of inline button
  • [Fix] Wrong counting of not assigned tickets in filters
  • [Fix] Bug in "Not assign to" tickets filter in case of more agents
  • [Fix] Loop in computing sla stats
  • [Fix] Empty department in SLA log
  • [Fix] Errors in javascript console when typing in CKEditor (#2003)
  • [Fix] Canned messages don't refresh after save. (#2349)
  • [Fix] API add fields to customer fails if customer has no tickets (#2337)
  • [Fix] Php memory exhausted problem with elastic search (#2158)
  • [Fix] Bottom part of text in search input is truncated in Firefox
  • [Fix] Limit number of indexed documents in elastic search (SQL queries worked with too big datasets) (#1895)
  • [Fix] Missing style of init state in white theme
  • [Fix] Last line in Quick links is not visible whole
  • [Fix] Slow sql select on converstions (#2290)
  • [Fix] Removed badge Novelist, which generated slow SQLs (#2291)
  • [Fix] Slow sql on mail messages (#2292)
  • [Fix] Decreased timeout for connection to SMTP server (#2324)
  • [Fix] Set preferred sound type to html5
  • [Fix] Hosed domain screen fixes #2323
  • [Fix] Make checkbox label clickable (#2311)
  • [Fix] Set Return-Path when mail() is used
  • [Fix] Broken Submit ticket confirm message in customer portal
  • [Fix] Add StatusCall URL into create new twilio app
  • [Fix] Add emails with header X-MLDA-AUTO-REPLY to ignored (#2295)
  • [Fix] Null pointer exception in edit agent screen
  • [Fix] Slow sql during login - added index (#2289)
  • [Fix] PHP error: Undefined property: stdClass::$attachments (#2288)
  • [Fix] Check if the column exists before executing the task (#2286)
  • [Fix] Broken avatar image in My profile in KB
  • [Fix] Content disappears from html editor when user switches to other tab (#1851)
  • [Fix] Forward doesn't work if message group contains too many messages (#2099)
  • [Fix] Empty agent 'level' value causes error (#2217)