4.5.2.8

  • [Feature] Split ticket
  • [Fix] SQL syntax error while running task La_TimeRules_TimeRuleTask
  • [Fix] Error when saving SLA rule
  • [Fix] change due date widget in ticket if due date has been changed
  • [Fix] Display button correctly in IE10
  • [Fix] some links in html mails would not open in new window
  • [Fix] play sounds from simple sound wrapper prevent throwing exceptions
  • [Fix] use quoted message as email body if email body is empty
  • [Fix] hide all dialogs in ticket subpanel if maximized ticket is open
  • [Fix] missing explaining in integration email for webmaster
  • [Fix] hide all dialogs in tickets subpanel if ticket is open
  • [Fix] incorrect ticket tab position
  • [Fix] compute position of chat header if is floating
  • [Fix] contact widget integration code inserting visible element in webpage and breaking layout
  • [Fix] variable {$productName} not replaced during installation on KB home page
  • [Fix] empty messages parsed from some emails
  • [Fix] contact errors in error logs for twitter and fb fetching
  • [Fix] Fix email piping test when changing account from POP3 to mail pipe
  • [Fix] SQL error after manual invitation "Maximum length of referrerurl in La_Db_Browser is 255"
  • [Fix] recipients set in the ticket are gone after a message forward
  • [Fix] twilio call ends immediately if user sets empty in-queue music file url
  • [Fix] update test email template
  • [Fix] update empty subject in mail template
  • [Fix] Do not delete agent after edit when there is a registered visitor with same name
  • [Fix] Allow translation of no data text in Chat buttons screen
  • [Fix] hide all dialogs in chat subpanel if chat is opening
  • [Fix] Reload predefined answers table in after new predefined answer is added
  • [Fix] validate field "Postpone until"
  • [Fix] disable agent panel page crawling for bots
  • [Fix] editting forum post adds visible html tags
  • [Fix]
    in salutation and signature of some older tickets when showing details
  • [Fix] shown action buttons in ticket
  • [Fix] shown buttons in transfer action on small screen
  • [Fix] shown postpone buttons on small screen
  • [Fix] chat notification hide after answer from chats overview screen
  • [Fix] fix error in sitemap.php
  • [Fix] delete unclosed history of user department
  • [Fix] close user department history if agent has been removed from department
  • [Fix] decode avatar url in availability report
  • [Fix] clicking a ticket id in a comment doesn't open the related ticket
  • [Fix] change sorting and display "now" instead of "available now" for dateto
  • [Fix] incorrect votes count and status of suggestion in search results
  • [Fix] ticket with init status will not be open
  • [Fix] remove forward option from More button in ticket from facebook post
  • [Fix] when replying to own tweet modify SQL select and mention @own_id
  • [Fix] restore silent resolve option
  • [Fix] logout from agent panel do not display popup
  • [Fix] Email parsed as empty text - multi level alternative part