4.4.29.4

  • [Bug] Shortcut for sending ticket reply does not work in forum tickets
  • [Bug] Resolve action
  • [Bug] Loading in IE11 ends in a cycle
  • [Bug] KB links are not correctly generated when they contain UTF-8 characters
  • [Bug] Forwarded email looses HTML formatting
  • [Bug] Reply to forwarded mail should be added as note
  • [Bug] Cannot post to Facebook or Twitter
  • [Technical] Messages format cleanup
  • [Bug] PHP Fatal error when forwarding message
  • [Bug] Knowledgebase search not working without mod_rewrite
  • [Technical] Knowledgebase - Missing metatags, sharing on Facebook doesn't work great
  • [Bug] Template switching does not work in compose New Ticket
  • [Bug] Customer does not see the last message from agent
  • [Bug] Audio files of chat are loaded always through http:// thus causing security warning on https:// pages
  • [Story] Agent's Chatting Priority Setting for Chat routing algorithm
  • [Bug] search field in kb classic theme is out of design
  • [Bug] Calendar email part is not parsed correctly
  • [Story] Ringing chat - show agent name, which should pickup the chat
  • [Bug] add title tags to kb articles
  • [Bug] Source text in Translations is editable
  • [Bug] Number of tickets in queue != number of assigned to me + open tickets in departments
  • [Bug] Invite to chat - design
  • [Technical] Magento integration plugin
  • [Bug] Dizajn bug: Postpone preset should be next to "Postpone until" and not under that
  • [Bug] chyba refresh v knowledgebase
  • [Story] Uploaded file types restriction
  • [Story] Custom CSS
  • [Story] prepare KB for high pixel density mobile screens
  • [Design] Attachement icon missin in internal chat
  • [Bug] Time rules performance optimalization
  • [Technical] User recent conversations optimalization