3.0.0.3

  • [Story] Compose message - add options to create new KB, FB, twitter entries
  • [Design-Imp] ticket detail: change how to display replying/viewing users
  • [Design] Customers grid with detail screen
  • [Bug] Contact Form: upper and lower case not working correctly.
  • [Bug] Facebook: Missing image on message group
  • [Story] Inspector and Express badge
  • [Story] Add BCC support when replying
  • [Design-Imp] Agent to agent chat
  • [Bug] After I sent answer, my message looked empty in UI
  • [Bug] left-sidebar: remember collapsed state
  • [Bug] Agent is able to customize design of the knowledgebase
  • [Technical] Add system message when agent connect/leave to chat
  • [Story] Forwarding ticket should be noted somewhere
  • [Bug] Filter updates - delay
  • [Story] Add info which rule executed the action
  • [Story] Add keyword to canned messages
  • [Story] Branding free option won't apply on the agent login page
  • [Technical] Ticket layout switch
  • [Bug] Authentication failed - exception 'Gpf_Auth_Exception_TooManyAccounts'
  • [Bug] Empty message from Facebook
  • [Specification] Likes for FB posts
  • [Bug] Suggestion Filters in left panel not working
  • [Technical] agent availability icons overlay the text
  • [Bug] API documentation erorr: retrieve conversations [conversationId] param should not be mandatory
  • [Technical] Bubble button: if visitor close bubble, remember it and dont show bubble in the future
  • [Bug] bubble button: x-close doesnt close the bubble
  • [Bug] Popup window to upload new form logo is displayed wrong
  • [Bug] "New offline ticket" notification bug
  • [Bug] Task La_Task_DeleteDepartmentAndConversations threw exception
  • [Bug] Chat support - agents available for chats - link not working
  • [Specification] LDAP authentication plugin
  • [Bug] Filter in left sidebar
  • [Bug] Text encoding in parse mails