Recently Published Articles

  • [Security] Session ID secure handling (#18078)
  • [Improvement] Implement second batch of new icons (#17938)
  • [Fix] Performance problem in 5.45 (#18195)
  • [Fix] Error while deleting terminated account in DeleteScenario in La_Features_Phone_Main (#18182)
  • [Fix] Toggle "Deactivate" call button in narrow tab is moved out (#18178)
  • [Fix] Integrate new google email account - radio buttons are with big gaps (#18162)
  • [Fix] Unhandled exception in La_TimeRules_ConversationTimeRuleJob: Maximum length of rtype in Gpf_Db_Rule is 1 (#18140)
  • [Fix] Save button disabled after changes (#18106)
  • [Fix] Error: Failed to add media for instagram mention. Message: File size exceeded maximum allowed size (20 MB) in InstagramMentions.class.php. (#18099)
  • [Fix] Error: File size exceeded maximum allowed size in La_Features_Facebook_EventProcessor_Conversations->createFileMessageFromAttachment (#18072)
  • [Fix] Error: File content type image/gif is not allowed in La_Features_Facebook_EventProcessor_BaseProcessor->createNewMessageFile (#18052)
  • [Fix] CRITICAL: Subject::__construct(): Argument #1 ($value) must be of type string, null given, called in La_MobileApp_TicketAction.class.php. (#18045)
  • [Fix] Error: File content type video/mp4 is not allowed in FileUploader.php (#18031)
  • [Fix] Error: Tag name cannot have 4-byte (utf8mb4) characters in TagName.php (#18019)
  • [Fix] Error: Failed to add photo or sticker for facebook comment. Message: File content type image/webp is not allowed. (#17966)
  • [Fix] TypeError: Argument #1 ($departmentId) must be of type string, null given in getDepartmentOutgoingEmailAccountId (#17421)
  • [Fix] KB small "Make call" window (#17159)
  • [Fix] Failing of delete account action (#15945)
  • [Improvement] Support redis clusters in new redis (#17922)
  • [Fix] Missing bottom margin in button "Change" (Department settings) (#18145)
  • [Fix] CRITICAL Error: Call to undefined method MysqlPdo::getOneRow() in apiAuthUser.php (#18139)
  • [Fix] Error while running task ProcessAgentNotifications. Message: Call to a member function getTicketCode() on array. (#18115)
  • [Fix] Not possible to login to agent panel or KB via SSO script (#18090)
  • [Fix] Typo in email communication log (#17911)
  • [Fix] Remove null rule from phpstan-modules.neon (#17872)
  • [Fix] The permission "business_management" is missing in the FB dialog when you try to connect FB page. (#18110)
  • [Fix] New tickets created from note have VisitorX ticket owner despite setting up customer properly (#18098)
  • [Fix] Exported ticket message contains non-translated parts (#18097)
  • [Fix] Not possible to upload recordings of long call (#18094)
  • [Fix] Page visits tab does not work - Slim Application Error (#17902)
  • [Fix] Unable to upload files to IVR (#17864)
  • [Fix] TypeError: Argument #7 ($avatarUrl) must be of type string, null given, called in WhatsAppCustomerLoader.php. (#17468)
  • [Fix] Error: Row does not exist in SelectBuilder.class.php caused by missing qu_la_users row (#17205)
  • [Fix] mb_convert_encoding(): Argument #3 ($from_encoding) contains invalid encoding "utf-8; charset=utf-8". (#16735)
  • [Security] Draft message access authentication (#18059)
  • [Feature] Error logging (#17932)
  • [Fix] Error TimeRuleId::__construct(): Argument #1 ($value) must be of type string, null given (#18087)
  • [Fix] Broken shortcuts while chatting (#18086)
  • [Fix] Submission of the canned messages does not work (#18084)
  • [Fix] All rule actions are ignored when used along with "send answer to all ticket participants" (#18021)
  • [Fix] CRITICAL: TicketAccessAuthorizer::authorizeAccessToTicket(): Argument #1 ($ticketId) must be of type Model_TicketId string given, called in La_MobileApp_Ticket.class.php. (#18009)
  • [Fix] OptimisticLockException in updateLastChangeAtAndVersion (#17768)
  • [Fix] TypeError: Argument #3 ($description) must be of type string, null given, called in FilterRepository.php. (#17540)
  • [Fix] openssl_pkey_get_details(): Argument #1 ($key) must be of type OpenSSLAsymmetricKey, bool given. (#17423)
  • [Fix] "Reply to all" button in ticket, is not adding all recipients (#17239)
  • [Fix] Show more informative response when email message source is not available (#14787)
  • [Other] Refactorings and other fixes (#17836)(#17519)
  • [Fix] KB search is not working properly (#18057)
  • [Fix] Download button in chat window (#18040)
  • [Fix] Tickets created from replies to resolved tickets are created in Init state and with no content if Reopen Resolved Ticket setting is off (#18034)
  • [Fix] Error: Argument #1 ($templateName) must be of type string, null given in Mail/Template.class.php (#18030)
  • [Fix] datedeleted is filled in qu_la_conversations after ticket marked Spam (#18018)
  • [Fix] Tickets created as spam have stuck SLA after marking as not spam (#18013)
  • [Fix] Mandatory "Customer" field when creating new internal tickets (#18005)
  • [Fix] Active view redis repository dont use tenant id as prefix key (#17962)
  • [Fix] APIv1 /reports/ranking doesn't respect the TIMEZONE setting (#17766)
  • [Fix] Magento 2 uses SHA1 to connect while it should use SHA512 or SHA256 (#17631)
  • [Fix] File uploaded in internal chat changes ID after it is submitted (#17001)
  • [Other] Refactorings and other fixes (#17912)(#17874)